When you use this tool, IP Australia collects data, which may include personal information. IP Australia is bound by the Australian Privacy Principles (APPs) outlined in Schedule 1 of the Privacy Act 1988 (Cth) (Privacy Act) which regulates how entities may collect, use, disclose and store personal information.
The information we may collect includes:
Responses to questions that you provide through the navigator tool
If you choose to participate in a survey, your name and/or contact details
Information automatically collected about your interactions with the tool (such as information you spent time on, your journey throughout the tool, materials accessed& mouseclick activity while using the tool).
We use this information to help IP Australia gain a better understanding of its customers’ needs and how IP Australia can improve the tool and its other products.
If you provide your contact details, we may use these to contact you in relation to the voluntary survey or otherwise about your use of the tool.
IP Australia respects your rights to privacy under the Privacy Act and we comply with all the Privacy Act’s requirements in respect of collection, storage and use or disclosure of your personal information. Personal information obtained will only be used and disclosed for the purposes outlined above and will not be used or disclosed without your consent, except where authorised or required by law.
Personal Information obtained will be stored and held in accordance with the IP Australia’s obligations under the Archives Act 1983 (Cth). For further information, including contact details for IPA, and how to make a privacy complaint or access or correct your personal information, please refer to the IP Australia’s Privacy Policy(Opens in a new tab/window).
Privacy collection notice
Your personal information is protected by law, including the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles, which regulate how entities including IPA may collect, use, disclose and store personal information.
What personal information do we collect?
IPA will not collect or store your personal information, unless provided by you.
When appropriate, the personal information we collect from you includes your email address and if you choose to provide it, your name, contact details and information about your registered IP Right.
Why do we collect your personal information?
We will collect your personal information for the purpose of further engagement with you when requested.
We're committed to protecting your personal details and the security of your information.
How we handle your information
Disclosure
We don't give your personal information to other government agencies or private-sector organisations unless one of the following applies:
You've given us your permission.
You're aware that information of this kind is usually passed to those bodies or agencies.
The disclosure is required or authorised by law (such as our IP rights legislation).
it's a special situation that:
will prevent or lessen a serious and imminent threat to somebody's life, health or safety
relates to suspected unlawful activity or serious misconduct.
Disposal of personal information
When personal information is no longer required, we destroy or delete it in a secure manner.
How we use your information online
We use a number of online platforms and third party software as part of our business operations. They allow us to:
monitor the performance of our systems
improve our online customer experience
communicate with you.
Website user and information
Cookies
A cookie is a short piece of data sent from a web server to a web browser on your computer or device when you visit a website. We use cookies to help co-ordinate your experience We can't use cookies to find out names, email address or anything about your computer. We don't store or collect cookie information.
Qualtrics
We use Qualtrics to administer online surveys. Qualtrics uses cookies to analyse, measure and improve its performance. These surveys also use third party cookies. Neither we or Qualtrics retain control over, or access to, the information supplied by the cookies to third parties. You can find out how to amend your cookie setting to suit your preferences in Qualtrics privacy statement(Opens in a new tab/window) and Qualtrics Cookie Statement(Opens in a new tab/window).
Mixpanel
We use Mixpanel to collect anonymous information about how a user arrives at and interacts with our website. Mixpanel uses first-party cookies and JavaScript code to collect this information. Mixpanel doesn't track any application processes or procedures from online services. You can opt out of Mixpanel analytics by disabling or refusing the cookie or disabling JavaScript
Google Analytics
We use Google Analytics to monitor the volume of traffic to this site. Google Analytics collects aggregated, anonymous data about how many individual users navigate to this site.
